Privacy Policy

Last updated September 2025

DESPITE. (“we,” “us,” “our”) respects your privacy. This policy explains what we collect, why we collect it, and the choices you have. It applies to weardespite.com and any order you place with us.

What we collect

When you place an order or create an account, we collect the information you provide: your name, email, shipping and billing address, phone number, and payment details. Payment information is processed by our payment provider (Shop Pay, Klarna, Afterpay, or Shopify Checkout) — we never see or store your full card number. We also collect order history, product preferences, and any messages you send us.

Automatically: we collect browsing data through cookies and similar technologies — pages viewed, time on site, device type, and approximate location. You can disable cookies in your browser settings.

How we use it

  • To process and ship your orders
  • To send order confirmations and shipping updates
  • To respond to your questions and provide customer support
  • To send marketing emails — only if you opt in. You can unsubscribe at any time from the link in any email.
  • To improve our site, products, and service
  • To prevent fraud and protect our store

Who we share it with

We share information only with the services that help us run the store: Shopify (our commerce platform), our payment processors, shipping carriers, and email providers. These providers are bound by their own privacy obligations and may only use your data to deliver the service we’ve hired them for. We never sell your personal information.

Your rights

You can request access to, correction of, or deletion of your personal data at any time. Email hello@weardespite.com and we’ll respond within 30 days. Residents of California, Virginia, and other states with privacy laws have additional rights — contact us to exercise them.

Data retention

We keep order records for as long as needed to provide the service and comply with legal and tax obligations. Marketing data is removed when you unsubscribe.

Children’s privacy

Our store is not intended for anyone under 13. We do not knowingly collect data from children. If you believe a child has provided us with information, contact us and we’ll delete it.

Changes to this policy

We may update this policy as our practices evolve. Material changes will be posted on this page with a new date.

Contact

Questions about this policy or your data? Email hello@weardespite.com.